Frequently Asked Questions

Frequently Asked Questions

How do I choose a tanning cream?

Read each product page carefully to compare the product name, scent, ingredients and usage instructions. If you are unsure which product is right for you, contact us before ordering.

How should I use my product?

Always follow the instructions and warnings on the product packaging. Check the ingredients before use and discontinue use if irritation occurs. TanGlow tanning products are not a substitute for sunscreen or sun protection.

How much is delivery?

Available delivery services, costs and estimated delivery dates are shown at checkout once you enter your delivery address.

How do I track my order?

Use the tracking details in your dispatch confirmation if tracking is available, or visit the Track Order page on our website.

Can I return an item?

If you need to request a return, please read our Returns & Refunds page and contact us before sending anything back. Hygiene-related restrictions may apply to certain opened or unsealed products, subject to applicable law.

What payment methods can I use?

Available payment methods are displayed at checkout. Klarna may be offered to eligible customers and is subject to Klarna's own approval and terms.

How can I contact TanGlow?

Email tanglowuk@gmail.com. Including your order number will help us respond to order-related questions.